Papa operates a senior companion and support platform that connects older adults to vetted "Papa Pals" who provide at-home social support and help with tasks such as driving to appointments, preparing meals, and spending time with members. The company says it addresses social determinants of health—notably loneliness and isolation—across Medicare Advantage, Medicaid, and employer health plans. Papa reports serving members in all 50 states since its 2017 founding and partners with healthcare payers to improve member experience and outcomes. On average, Papa Pals reduce member loneliness by 67 percent, and the company positions its services as reducing the need for costly medical intervention and supporting independent living. Financially, Papa announced a $150M Series D at a $1.4B valuation, bringing total funding to $240M; the new capital is intended to extend the reach and scale of its solution. Papa connects seniors with vetted companions called Papa Pals who provide in-person and virtual support, including transportation, household help, tech support, and companionship. Founded by Andrew Parker in 2017 and based in Miami, the service launched as a consumer product and later shifted distribution largely through insurance partnerships. Papa has partnered with about 80 insurance providers and is offered as a benefit to employers; its services are also available through Medicaid Managed Care while individuals can still sign up. The company expanded its offering into Papa Health, a suite that includes care navigation, virtual primary care, and chronic care management, and it added virtual services during the pandemic. As of the start of 2021 Papa reported roughly 1 million eligible members on the platform with about 15% using the service monthly, and it expected 5–6 million eligible members by January 2022. Financially, Papa reported 600% year-over-year growth as of early 2021 and announced a $60M Series C that brings total capital raised to $91M. Papa pairs older adults and families with 'Papa Pals' who provide companionship and help with everyday tasks such as transportation, light household chores, navigating health benefits, doctors' appointments, prescription pick-up, and grocery delivery. Founded in 2017 and launched in Miami (2018), Papa has expanded to serve families in 17 states and plans to be in all 50 states by January 2021. The service is offered to members through health plans and employers as a benefit and Papa has implemented programs with payers including Aetna, AvMed, Florida Blue Medicare, Humana, Priority Health, and RegenceHealth Plans. Papa reports 20% month-over-month growth since inception and expects to increase membership growth 5x year over year, with acceleration due to COVID-19. Financially, the company has raised a total of $31 million to date after the latest financing. The company plans to use new funding to expand the team, launch services in new states, expand its platform, and grow efforts to combat loneliness and social isolation among older adults and families. Papa operates a marketplace that matches screened and trained college and nursing students, called Papa Pals, with older adults who need companionship and help with transportation, chores, technology lessons and other tasks. The company provides member and Papa Pal apps to request, track and manage visits, plus an administrative logistics platform for onboarding, member management and billing. Founded in 2016 and led by founder and CEO Andrew Parker, Papa is available in 14 states. It has established partnerships with multiple large health plans including Humana, Aetna, Priority Health and Alignment Healthcare. The company closed a $10M Series A to support growth and expand its services to a broader population of older adults. Papa plans to use the funds to form additional partnerships with insurance plans and employee benefit providers and to expand its presence to 25 states in 2020. Papa is a mobile app that connects college students with adults over 60 who need companionship and nonmedical assistance. Seniors request a “Papa Pal” via mobile app, desktop site, or phone and can be matched in as little as 30 seconds. Papa Pals perform activities such as outings, games, household chores, technology tutoring, and conversation; they undergo a rigorous background check and do not provide personal care. The service charges seniors $20 per hour, of which $12 is paid to students and $8 to Papa; there is an optional premium that allows choosing among three Papa Pals. The company reports about 600 students working with Papa, averaging 25 hours per month. Papa plans to expand across Florida and into five additional states next year starting with Pennsylvania, and is pursuing partnerships with insurance companies to allow payment through Medicare plans.

Total raised

$240M

Funding rounds

5

Latest round

Series D

Latest activity

Nov 2021