Pie Digital’s distributed platform combines a consumer-facing Pie Home app, a CSR-facing Pie Tech diagnostic and control application, and Pie Base, a secure cloud knowledge-management system. The Telco-grade architecture gives service providers visibility and control inside the home gateway, aiming to reduce support costs and improve the consumer experience. Pie says its solution can deliver up to a 40% reduction in customer care costs while identifying upsell opportunities and reducing truck rolls and call duration. The product targets the growing complexity of network-connected devices across homes and small businesses and is designed to simplify management and maintenance for end users. Pie plans to accelerate aggressive technology development and expand sales and marketing to serve growing global support needs. The company is based in Palo Alto, California.

Total raised

$8M

Funding rounds

1

Latest round

Equity

Latest activity

Jul 2012