Polimorphic builds AI products to modernize local government services, including an AI Front Desk, a Constituent Relationship Manager, and analytics tools that provide 24/7 online service in over 75 languages. Its platform automates manual government workflows and has driven customer outcomes such as a 90% reduction in voicemails, a 75% decrease in walk-in requests, more than $10 million processed in online payments, and savings of over 55,000 working hours. The company focuses on digitizing resident–government interactions to increase efficiency, reduce staff burnout, and improve constituent access. Polimorphic plans to use the new funding to accelerate growth in key states and to develop advanced GovTech features, including a full-service AI Front Desk, GIS-based support, and agentic AI application reviews. It also intends to triple its sales and engineering teams to scale deployment and product development. Polimorphic is a NYC-based provider of AI-enabled “GovGPT” software that enables local governments to automate processes, log records, and communicate with constituents in one place. Led by CEO and founder Parth Shah, the company collaborates with municipalities, city departments, and counties across the United States. It serves populations ranging from 1,000 to 100,000 constituents and has deployments with clients including Prospect Park, Grand Rapids, Michigan, and Gaston County, North Carolina. In November 2023 Polimorphic raised $5.6M in Seed funding. The company intends to use the funds to expand operations and business reach. Its product focus is on enhancing civic engagement and streamlining government operations.

Total raised

$24M

Funding rounds

2

Latest round

Series A

Latest activity

Jul 2025