Posh AI offers a proprietary platform that creates AI assistants to empower frontline staff and customer interactions in financial services. Its Posh Assistants span voice, digital, and knowledge channels to deliver conversational customer service, 24/7 self-service, and increased employee efficiency. The company cites clients including Interra CU, Ion Bank, One Nevada CU, and Southern Bank. Posh AI plans to use new funding to expand operations and accelerate development, specifically to fast-track responsible deployment of generative and conversational AI solutions for credit unions and banks. The company is led by CEO Karan Kashyap and lists co-founder Matt McEachern and advisors Rodney Hood and Barbara Yastine on its board. Financially, Posh AI completed a strategic funding round that brought total new capital to $45M. Posh Technologies provides a proprietary conversational AI platform that offers text-based bots for web and mobile and a voice solution that greets callers, triages inquiries, and replaces clunky dial pads. The platform manages transactional commands, answers FAQs, and supplements front-line support for community banks, credit unions, and fintech clients. Posh serves nearly 50 enterprise clients, including Salem Five Bank, Affinity Federal Credit Union, One Nevada Credit Union, and State Department Federal Credit Union. Its software handles tens of thousands of chats per day and has extended access to AI-powered conversational banking to over 5.5 million people nationwide. In the past year Posh more than tripled its customer base and doubled its team; it plans to invest the new capital in product research and development and to accelerate hiring. Posh was founded in 2018 out of MIT and is headquartered in Boston.

Total raised

$28M

Funding rounds

2

Latest round

Series A

Latest activity

Dec 2021