Productboard provides a customer-centric product management platform used by product teams to understand user needs, prioritize work, and align roadmaps. The company says more than 5,400 companies—including Microsoft, Zoom, 1-800-Contacts and UiPath—use its platform. Productboard offers integrations and partnerships with companies such as Microsoft and Salesforce to help teams collaborate. Led by founder and CEO Hubert Palan, the company has offices in San Francisco, Prague and Vancouver. Productboard intends to use the new capital to scale product offerings for enterprise customers and to fuel hiring. The raise and valuation signal continued enterprise demand for its product management tooling. Productboard provides a single platform for consolidating support tickets, Slack messages, sales conversations, and other customer feedback to inform product decisions. The service lets teams categorize and surface feature ideas, link insights to feature concepts, and share tailored roadmaps with different audiences. It integrates with DevOps tools such as Trello, GitHub, and Jira, and offers a public product portal to show planned and launched features and collect customer input. Productboard is developing machine learning features to auto-suggest relevant existing features based on feedback and to improve how product managers surface insights. The company says the new funding will be used to expand its team and customer base and to support product research and development. Productboard employs over 200 people and counts more than 4,000 customers, including Zoom, Microsoft, UiPath, and 1-800 Contacts. Productboard builds product management software intended to be a system of record for product development where engineers, designers, and other teams can collaborate, track progress, and incorporate user insights. The company positions its product to consolidate inputs for prioritization and to close the loop with customers and teammates for more data-driven roadmaps. Founded in 2014 by Daniel Hejl and Hubert Palan, Productboard is based in Prague and San Francisco and also has an office in Vancouver. The company launched at TechCrunch Disrupt in 2016 and today serves 2,500 customers. Productboard says the latest funding will be used to add more automation, product-specific workflows, and additional data integrations. It aims to broaden usage beyond product teams to marketers, customer success, and sales. Productboard offers a cloud-based product management system designed to bridge customer feedback and feature requests with a company’s product roadmap, consolidating inputs from channels like Intercom, Zendesk, email and Slack. The platform organizes feature ideas by user need, applies prioritization (including an auto-calculated “User Impact Score”), and creates interactive roadmaps that update as plans evolve. It integrates with engineering and task-management tools such as JIRA, PivotalTracker, GitHub and Trello to align product and engineering teams. The company says it has about 1,600 customers across categories including SaaS, e-commerce, media and on-demand services, and lists customers such as UiPath, Twilio, Houzz and Unity. Productboard positions itself as a “single source of truth” for customer insights, strategy and roadmaps to help companies become more product-first. The company was founded in 2014 and is based in San Francisco and Prague. productboard provides a product excellence system that lets product managers organize, prioritize and plan feature ideas, build roadmaps, and validate items on an interactive portal where colleagues and customers can vote. The platform is used to collect and prioritize feedback before features are added to development roadmaps. Customers span SaaS, e-commerce, medical device, publishing, on-demand services and brick-and-mortar retailers moving to digital storefronts. The company serves product teams at over 1,200 companies, including Zendesk, Avast, DellEMC and ServiceMax. Founded in 2014 by Hubert Palan and Daniel Hejl and based in San Francisco, productboard intends to use recent proceeds to expand its team and advance its solution.

Total raised

$261M

Funding rounds

6

Latest round

Series D

Latest activity

Feb 2022