
reclamador.es
Calle del Hierro 33, Planta 2ª, Madrid, 28045, Spain
Overview
Reclamador operates a crowdcomplaining platform that aggregates similar consumer claims and pursues them on a NO WIN, NO FEE model. The company says it has served more than 160,000 customers and has reclaimed over €95 million on their behalf. Reclamador reported €3.3 million in revenue for 2017, a 57% increase year‑over‑year, and an EBITDA of €507,361 (up from €62,000 in 2016); it forecasted €4.5 million in revenue for the current year. The startup plans to use new capital to strengthen its financial position, develop new digital functionalities to improve legal processes, and reinforce its commercial strategy to grow its user base. The company was founded in August 2012, is based in Madrid and employed about 110 people at the time of the report. Reclamador.es operates a "crowdcomplaining" platform that manages collective customer claims against airlines, charging consumers a success fee for delays and lost or damaged baggage. The company was founded by Pablo Rabanal and is based in Madrid, Spain. It has more than 5,000 customers. Reclamador.es closed a €500k funding round to support growth. The company intends to use the funds to strengthen its presence in Spain and to expand into other sectors such as telecommunications and banking beyond airlines. Prior to this raise, the company had secured an initial €100k in early 2013. Reclamador operates a free website that assists passengers in submitting flight compensation claims. The service is presented as a scalable web-based claims platform with potential to expand into other sectors and markets. The startup was founded by Pablo Rabanal, Juan Álvarez and Nacho del Pinedo. In March 2013 it received €100,000 from venture capital firm Grupo ITnet and a group of business angels. The investment was led by François Derbaix; other named investors include Yago Arbeloa and Miguel Arias. No operating metrics or revenue figures were disclosed in the article.
- Total raised
- $3M
- Funding rounds
- 3
- Latest round
- Equity
- Latest activity
- Mar 2018
Industries
- Consumer
- Customer Service
- Legal
- Legal Tech
- Professional Services
Recent funding
Equity
Mar 2018
$2M
Equity
Oct 2013
$1M
Equity
Mar 2013
$0M