ReflexAI provides AI-powered training and quality assurance tools for contact center operations across crisis response, emergency dispatch, and healthcare. Its training simulations accelerate and improve agent preparation while reducing manual training costs. Its quality assurance tools enable coverage and provide actionable insights to improve performance. Since launching in 2022, ReflexAI has seen significant interest from crisis lines, healthcare systems, digital and behavioral health, and emergency dispatch. The company is building a training tool for military veterans that includes three AI-powered simulations. ReflexAI raised $3.3M and intends to use the funds to expand operations and its business reach.

Total raised

$3M

Funding rounds

1

Latest round

Seed

Latest activity

Jul 2023