Reptrics is a customer success management platform founded in 2019 and headquartered in Tampa, Florida. The platform delivers Customer 360 views, health scores, alerts, customer segmentation, playbooks, NPS/CSAT surveys and automation to help teams reduce churn. Reptrics uses big data to deliver real-time, actionable results and to predict customers' future outcomes. The company targets subscription-based Customer Success teams at B2B SaaS businesses and aims to improve adoption and retention. In June 2022 Reptrics raised a seed round that will be used to expand product adoption, drive growth opportunities and further its mission to support Customer Success teams. Reptrics is a member of the 2019 Tampa Bay Wave Tech Accelerator cohort.

Total raised

$1M

Funding rounds

1

Latest round

Seed

Latest activity

Jul 2022