Reversso offers a SaaS platform that automates the entire returns and exchanges process for online retailers via a customer self-service portal that connects logistics providers and payment methods. The company pivoted from a last-mile logistics MVP developed in late 2019 to its current scalable returns-management SaaS during the COVID-19 pandemic. Reversso serves merchants of all sizes across Chile, Argentina, Brazil, Colombia, Peru and Mexico, and counts brands such as Puma and Levis among its customers. The startup recently raised $1.6M to fund expansion into Mexico and further technology development, including improvements to its risk algorithm to automate refund and exchange decisions. Founders Benjamín Santa María (CEO), Clemente Santa María (COO) and Benjamín Regonesi (CTO) intend to use the capital to hire talent and advance the platform’s post-sale experience. The team expects to be offering services to 1,000 merchants by the end of 2022.

Total raised

$2M

Funding rounds

1

Latest round

Equity

Latest activity

Aug 2022