ReviewTrackers provides review and customer feedback solutions that help businesses analyze and act on customer reviews. Its platform empowers more than 65,000 businesses with tools to analyze, amplify, and maximize customer feedback to accelerate customer acquisition and improve customer retention. The company serves small, medium and enterprise customers across many industries. Led by CEO Chris Campbell, ReviewTrackers plans to use new capital to strengthen its core product offering and scale its sales and customer success teams. As part of that expansion, it intends to hire over 100 people in downtown Chicago. Founded over seven years ago and based in Chicago, IL, the company raised $10M in funding from PeakSpan Capital. ReviewTrackers provides a customer feedback platform that aggregates reviews from over 70 review sites for enterprise brands. Its software enables brands to manage online reviews, uncover hidden customer insights, make data-driven decisions and improve brand reputation. The platform is used by over 25,000 businesses. ReviewTrackers raised $4M in growth capital in an equity round led by American Family Ventures, complemented by debt financing from Square 1 Bank. The financing brings the company's total capital raised to $6.1M. The company intends to use the funds to accelerate development of its software. ReviewTrackers is led by CEO Chris Campbell and is based in Chicago, IL. Review Trackers provides a platform that compiles customer reviews from major forums like OpenTable, Google+ and TripAdvisor, as well as smaller niche feedback sites, and helps businesses manage their online reputation. The company offers subscription plans starting at $29/month. Founder and Chief Tracking Officer Chris Campbell launched the company in 2013 after participating in Startup Chile in 2012 and later joining the Gener8tor accelerator. Review Trackers emphasizes customer service and building features tuned to business needs. The company plans to use roughly half of the new funding to double its engineering team this year and bring roadmap features to market, and the other half to grow its sales team and focus on customer acquisition. Over the last year, revenue at Review Trackers grew about 80% a month.

Total raised

$16M

Funding rounds

4

Latest round

Series B

Latest activity

Jun 2019