RightTouch builds enterprise SaaS solutions for customer support, centering on AI and data-driven insights to optimize service workflows. Its flagship products, RightSupport by KARTE and RightConnect by KARTE, target industries including finance, telecommunications, and manufacturing. The company serves clients such as SBI Securities, Panasonic, and NTT DOCOMO. In April 2025 RightTouch raised approximately ¥800M in a Series A, bringing total funding to ¥1.42 billion. Proceeds will be used to expand recruitment for enterprise SaaS roles, advance generative AI research and development, and further enhance the core platform and product offerings. Investors in the round include Global Brain and GMO VenturePartners, and the financing included a loan from the Shoko Chukin Bank; Global Brain led the round.

Total raised

$5M

Funding rounds

2

Latest round

Series A

Latest activity

Apr 2025