Rulebase’s core product is an "agent coworker" that integrates with tools like Zendesk, Jira and Slack to review 100% of customer support interactions, flag regulatory risks and trigger follow-ups, all while keeping humans in the loop. The software helps banks and fintechs cut QA costs by up to 70% and has reduced escalations by 30% at customers such as U.S. business banking platform Rho and an unnamed Fortune 50 financial institution. Built by Nigerian engineers Gideon Ebose (ex-Microsoft) and Chidi Williams (ex-Goldman Sachs), the year-old startup targets business banks, neobanks and card issuers across Africa, Europe and the U.S., positioning deep domain knowledge of rules like MasterCard’s and CFPB timelines as its moat. Revenue has been growing at double-digit month-over-month rates since the company joined Y Combinator’s Fall 2024 batch, and it operates a usage-based pricing model that charges per interaction reviewed or workflow automated. With fresh capital, Rulebase plans to double its engineering headcount and expand its platform into fraud investigation, audit preparation and regulatory reporting. Long term, the founders aim to tackle a broad range of manual back-office tasks within and beyond financial services, including adjacent verticals like insurance.

Total raised

$2M

Funding rounds

1

Latest round

Seed

Latest activity

Sep 2025