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ServiceTitan

800 N Brand Blvd Suite 100, Glendale, California, 91203, United States

Overview

ServiceTitan builds software used by over 100,000 contractors to manage work across residential and commercial trades. The company started in residential plumbing, HVAC and electrical and has expanded into garage doors, chimney, commercial property and other specialties. ServiceTitan reported $250M in annual recurring revenue as of March and had grown 50% year-over-year at that time; its contractor customers processed over $20B in transactions in the last year. The company is acquiring Aspire, a commercial landscaping software provider with about 50,000 users and $4B in annualized transactions, and will keep Aspire based in Missouri. ServiceTitan plans to use new funding for acquisitions as well as investments in customer service, R&D and hiring. Leadership says the expansion into landscaping and adjacent verticals will help it capture more of the estimated $1 trillion contracting industry. ServiceTitan offers a vertical software-as-a-service toolkit for home-service contractors, originally focused on heating and cooling and now supporting a broad set of trades. The company is based in Glendale, California, with satellite offices in Atlanta and Armenia, and was founded eight years ago. ServiceTitan reports an ARR topping $250 million, serves more than 7,500 customers who employ over 100,000 technicians, and processes nearly $20 billion in transactions. Its platform supports plumbing, air conditioning, electrical, chimney, pest services and lawn care, helping contractors manage and grow their businesses. The company cites tailwinds from homebuilding, energy-efficiency retrofits and rising homeownership as near-term growth drivers. Leadership includes co-founder and CEO Ara Mahdessian, and the business was built by founders with roots in the HVAC industry. ServiceTitan is positioned for further U.S. growth and a potential public offering if market conditions hold. ServiceTitan provides an integrated software platform for home services businesses — including HVAC, plumbing, electrical and garage door repair — to manage nearly every workflow from CRM and scheduling to invoicing, payments and inventory. The company says it is aiming to become the “operating system for home services,” expanding through product development, hiring and acquisitions. It is integrating with partners for real‑time appointment booking (e.g., Yelp) and supply‑chain connections (e.g., Lennox) to broaden its ecosystem. ServiceTitan reports roughly 2,500 customers covering about 50,000 technicians and $10 billion of services, representing nearly 20% of homes across the U.S. and Canada. Management says it is on track to double subscription revenues this year. The company was co‑founded by Ara Mahdessian and Vahe Kuzoyan in 2012 and is based in Glendale, California. ServiceTitan offers a software platform that helps home-service businesses manage and streamline operations, improve customer service and grow their businesses. Its solution includes CRM, intelligent dispatching, seamless invoice management, a cloud-based mobile app for field professionals, integrated marketing analytics and comprehensive reporting. The company serves more than two thousand customers and has roughly 400 employees. ServiceTitan plans to use new capital to bring additional features to its platform and invest in customer support. It also intends to expand its offerings into more segments of the home services sector and to solidify partnerships with wholesalers, manufacturers and other collaborators. The description and metrics above are drawn from the company’s public disclosures in the article. ServiceTitan offers a mobile, cloud-based platform that helps home service businesses of any size manage and streamline operations. Its solution includes CRM, intelligent dispatching, seamless invoice management, integrated marketing analytics and comprehensive reporting tailored to home service professionals. The company recently launched ServiceTitan Marketplace and plans further platform enhancements. Planned features under development include online booking with top review sites, inventory management, integration with enterprise-grade accounting systems, and enhanced reporting. ServiceTitan is led by co-founders Ara Mahdessian (CEO) and Vahe Kuzoyan (President), was founded in 2012, and now supports over a thousand home service companies.

Total raised
$1.0B
Funding rounds
6
Latest round
Series G
Latest activity
Jun 2021

Industries

  • CRM
  • Information Technology
  • Operating Systems
  • SaaS
  • Software
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Recent funding

  1. Series G

    Jun 2021

    $200M

  2. Series F

    Mar 2021

    $500M

  3. Series D

    Nov 2018

    $165M

  4. Series C

    Mar 2018

    $62M

  5. Series B

    Mar 2017

    $80M

Team

  • Ara Mahdessian

    Co-Founder and Chief Executive Officer

    LinkedIn
  • Vahe Kuzoyan

    President and Co-Founder

    LinkedIn
  • Mike McGranahan

    Engineering Manager

    LinkedIn
  • Dave Sherry

    Chief Financial Officer

    LinkedIn