Servy provides an app that enables restaurants to offer partial discounts (typically 5%–75%) to diners in exchange for private feedback collected via customizable surveys. Reviews submitted through Servy are kept private between the diner and the restaurant, with the goal of eliciting constructive, actionable feedback. The platform uses an algorithm that adjusts the reimbursement percentage based on demand, so popular restaurants may offer smaller discounts while low-demand venues can offer larger ones. That dynamic pricing is intended to keep evaluations affordable for restaurants while preserving profitability. Servy positions itself as a lower-cost alternative to traditional secret shopper services, which can cost hundreds per review. The company is currently operating in about 80 restaurants and chains in New York City and plans to use the funding to continue nationwide expansion.

Total raised

$1M

Funding rounds

1

Latest round

Seed

Latest activity

Sep 2015