SevenRooms provides white‑label guest-management, reservations, loyalty and marketing software to restaurants, hotels and other venues, with food service representing roughly 95% of its customers and revenues. The company has powered about 500 million bookings since its 2011 founding and counts large chains — including roughly 70% of Las Vegas Strip restaurants — among its users. During the COVID-19 period it accelerated rollout of an online ordering tool for delivery and pickup (licensed with no commission) and integrated it with its loyalty and marketing stack. Delivery and pickup growth helped offset declines in its reservation-focused business, and SevenRooms says those switches and packages generated significant savings for operators. The firm emphasizes serving operators (not consumers) and using customer data to drive loyalty and repeat business. SevenRooms is close to profitability and is using new capital to pursue additional product initiatives it otherwise could not afford. SevenRooms provides an all-in-one reservation, seating and guest management platform that helps operators build and maintain direct relationships with guests. The company is led by founder and CEO Joel Montaniel and focuses exclusively on front-of-house operations and tools for restaurants, nightlife and enterprise customers. It intends to use the new funding to introduce in-service, voice-enabled technology and to integrate Amazon Alexa into restaurant operations and guest relationship management. SevenRooms will leverage the Alexa Skills Kit (ASK) to build an Alexa skill enabling managers and servers to use voice commands for tasks such as querying guest information and allergies. Following a $8M Series A led by Comcast Ventures in December 2017, the company has added new customers globally and nearly doubled its total number of employees over the past nine months. SevenRooms provides reservation, seating and guest management software that helps restaurants, hotels and nightlife operators build direct relationships with guests to boost revenue and enable personalized service and marketing. Founded in 2011 by Joel Montaniel, the company serves clients in more than 100 cities worldwide, including Jumeirah Group, The Cosmopolitan of Las Vegas, Standard Hotels and TAO Group. SevenRooms’s platform is used across restaurants, hotels and nightlife to manage reservations, seating and guest data. The company raised an $8M institutional round in its first institutional financing, bringing total funding to $16.4M. It plans to use the funds to accelerate growth and build out teams across sales, customer success, engineering, product and marketing. Dinesh Moorjani of Comcast Ventures will join the company’s board in conjunction with the funding.

Total raised

$58M

Funding rounds

3

Latest round

Series B

Latest activity

Jun 2020