Siit is an AI-powered internal service management platform that leverages large language models to automate routine tasks and assist employees. The product integrates with Slack and Microsoft Teams and features an "invisible" ticketing system, workflow automation for onboarding/offboarding and approvals, a knowledge management system using natural language processing, analytics, and asset and incident tracking. The company positions itself as a simpler, lower-cost alternative to legacy ITSM vendors such as Jira Service Management and Freshservice. Siit serves SMBs, startups, scaleups and is being adopted by enterprise customers, with clients including Ramp, Qonto, Swile, and Gorgias. Co-founders Anthony Tobelaim (CPO) and Dimitri Cabete Jorge (CTO), who previously worked at Aircall, built the platform to address employee support frustrations. Following its announced seed raise, Siit plans to accelerate product development, enhance its AI capabilities, expand market presence, and hire engineering and go-to-market talent.

Total raised

$5M

Funding rounds

1

Latest round

Seed

Latest activity

Nov 2024