SleekFlow is a Singapore-based provider of an omnichannel conversational AI suite for customer engagement. Its platform consolidates messaging channels and AI-driven conversational tools to help businesses streamline operations and customer interactions. The company serves clients across multiple industries, including Delonghi, Hilton Dubai, Loccitane, Shangri-la, Hong Kong Broadband Network, Cellini, Khind, TOTO, 7-11, Kimberly Clark, Awfully Chocolate and Audi. In August 2024 SleekFlow raised US$7M in a Series A+ to support growth. The company plans to use the funds to accelerate global expansion into Southeast Asia, the Middle East and Europe, invest in AI technology and analytics (including marketing workflows), and expand channels such as Calls and Emails. Led by CEO and founder Henson Tsai, SleekFlow is a Meta Verified Partner and a WhatsApp BSP Select Tier. SleekFlow is an omnichannel social commerce platform that helps businesses automate customer flows across messaging, live video and transactions. The company integrates channels such as WhatsApp Business API, Facebook Messenger, Instagram chat, SMS and Telegram, and offers product catalogs, order management, and one-click chat-to-checkout capabilities. It has launched fintech features, in-chat payment integrations, and sales/analytics and customer-service performance tracking after a partnership with Shopify. Founded in 2019 and headquartered in Hong Kong, SleekFlow serves more than 5,000 businesses globally and recently reported roughly 500% revenue growth following its pre-Series A in May 2021 (company did not provide a baseline). The startup employs about 60 people across Hong Kong, Singapore, Malaysia, Taiwan and the U.K. It plans to use new funding to expand deeper into Southeast Asia (Singapore and Malaysia), the U.K. and other parts of Europe, and to further develop fintech and data-analytics product capabilities.

Total raised

$15M

Funding rounds

2

Latest round

Series A

Latest activity

Aug 2024