SmarterBiz is an AI-powered customer experience platform that enables remote management of customer journeys and agent life cycles. The company says it has helped several enterprises, including unicorns, build scalable, flexible, and hyper-local customer experience solutions cost-effectively. Founded in 2014 by Rajesh Bernard, Vijay Krishna, and Prateek Mehta and based in Bengaluru, SmarterBiz focuses on delivering scalable CX tooling for enterprises. It secured Rs 8 crore in a pre-Series A funding round to support growth. The company plans to use the funds to grow ARR eightfold this year and to create more gig opportunities in the market.

Total raised

$1M

Funding rounds

1

Latest round

Series A

Latest activity

Aug 2020