Sturdy.ai offers an autonomous, AI-powered Customer Intelligence platform that analyzes unstructured customer interactions—emails, calls, support tickets, chats and more—to surface revenue threats, pinpoint root causes, and deliver cross-functional insights in real time. The company reports it has analyzed billions of customer interactions, building a large proprietary dataset to improve its models and speed of insight. Sturdy plans to deepen its AI capabilities, expand integrations with customer data silos, and grow its go-to-market and engineering teams. The platform is positioned to provide proactive warning signals for churn and unlock revenue opportunities for enterprise customers. Sturdy was founded in 2020 and emphasizes an AI-native approach to retention and revenue protection. SturdyAI provides an AI-led customer intelligence and automation platform that helps companies unify and analyze customer feedback from email, tickets, chats, call transcripts, surveys, and more. Its system uses natural language processing and machine learning to surface business insights such as churn triggers, contract requests, feature requests, and service-quality issues. The platform creates just-in-time automations to route insights to the people, teams, and systems that need them to enable immediate action. SturdyAI targets B2B SaaS companies and other subscription-based businesses to improve customer relationships and retention. Led by CEO Steve Hazelton and based in Portland, OR, the company plans to use new funding to continue early growth, broaden market awareness, and strengthen its customer intelligence solution.

Total raised

$9M

Funding rounds

2

Latest round

Seed

Latest activity

Apr 2025