SysAid provides cloud and on-premise IT Service Management (ITSM) solutions that combine essential capabilities in one tool, including traditional ticketing and asset management. The platform includes automation, root cause analysis and codeless configuration that customers can access from a single screen. Its ITSM solution is used to enhance productivity across IT and operations as well as finance, HR and marketing functions. Available in 42 languages, SysAid serves over 10,000 customers across 140 countries spanning all industries and sizes. The company is led by CEO Sarah Lahav and founder Israel Lifshitz and was founded in 2002 in Boston, MA. SysAid says it will use new funding to continue expanding its reach among mid-market organizations.

Total raised

$30M

Funding rounds

1

Latest round

Equity

Latest activity

Nov 2018