ThoughtExchange is an AI-accelerated engagement and survey SaaS platform that combines deep AI capabilities with proprietary qualitative survey methods to turn quantitative sentiment into actionable solutions. Led by CEO Dave MacLeod and based in Vancouver, Canada, the company serves school districts and large public and corporate organizations. Its customers include school districts representing thousands of educational leaders and nearly 40 million students across North America. ThoughtExchange positions its product to bridge the gap between sentiment data and practical next steps for organizations. The company plans to use newly raised funds to expand operations and broaden its business reach. The platform’s blend of AI and qualitative methods is central to its value proposition to education and enterprise customers. Thoughtexchange provides a voice platform that lets hundreds or thousands of participants share candid thoughts and anonymously rate others’ contributions, reducing biases like ethnicity, gender, and rank. The platform applies patented data analysis and AI to surface deep insights and actionable intelligence for leaders. Usage increased dramatically during the pandemic as organizations prioritized remote collaboration and diversity and inclusion initiatives; millions of people have engaged via the software. The company has passed 100 corporate customers, including Fortune 500 brands such as Allstate Insurance, McDonald’s, and American Airlines. Recognized as one of Canada’s fastest growing companies, Thoughtexchange has employees in remote offices across Canada and a growing team in the U.S. Management says the company will accelerate growth of its voice platform following the financing. Thoughtexchange provides a SaaS crowd-conversation platform that lets leaders pose open-ended questions to groups ranging from ten to tens of thousands. Participants submit anonymized answers in their own words and interact with others’ ideas by rating agreement and disagreement. The platform is used by Fortune 500 companies including McDonald’s, Allstate Insurance and American Airlines, as well as thousands of education leaders worldwide, healthcare organizations, governments and technology startups. Led by CEO Dave MacLeod, Thoughtexchange supports conversations on topics from anti-racism and inclusion to COVID-19 challenges such as remote work optimization and mental health. The company is based in Rossland, BC and recently raised additional financing. Thoughtexchange offers a cloud-based SaaS platform that enables leaders to crowdsource answers to open-ended questions in real time, using patented data analysis and AI to surface insights. The product is designed to remove bias and let groups of 10 to 100,000 people share ideas, learn from one another, and surface the most important themes. The company reports having engaged millions of users and maintains a rich library of tested questions as leaders across industries launch new Exchanges daily. Customers include Fortune 500 firms such as Allstate and American Airlines, technology companies like Looker and Frontier Communications, and hundreds of public organizations. Headquartered in Rossland, British Columbia, Thoughtexchange has a workforce of 140 people and has been described as one of Canada’s fastest growing companies. The company has also attracted senior executives from firms including SAP, Netsuite, Google and Cineplex to its C‑suite.

Total raised

$78M

Funding rounds

4

Latest round

Equity

Latest activity

Dec 2023