TimeTrade provides an appointment-driven personalization platform used by businesses to deliver personalized service and improve customer satisfaction, loyalty, retention, and sales growth. Led by CEO Gary Ambrosino, the company serves the largest banks, retailers, sales organizations, and healthcare systems. Its Customer Engagement Cloud is an enterprise platform delivered through a worldwide cloud-hosting network and includes omnichannel and mobile application tools for managing live conversation. The platform includes integrated modules for online appointment scheduling, queue management, and data-rich analytics and reports, and the company’s patented cloud technology scales to meet the demands of multinational enterprises as well as mid-size and small businesses. TimeTrade undergoes independent SOC 2 Type 2 security audits annually. The company raised $6.3M in a Series E round and intends to use the funds to extend its platform with new artificial intelligence capabilities. TimeTrade Systems provides appointment-scheduling applications and a SaaS platform for marketing, sales and services to multinationals, small businesses, government agencies, universities, sales teams and individuals. Clients cited include Best Buy, Coldwell Banker, Sears and Sprinr, the Mayo Clinic and the U.S. Department of Homeland Security. The company completed a $5.6M financing round to accelerate product line expansion and to build out its sales and marketing teams. The round included the conversion of $1.7M in convertible notes issued in December 2009. The investment was led by Ascent Venture Partners with participation from CommonAngels and other returning investors. TimeTrade is headquartered in Tewksbury, MA.

Total raised

$12M

Funding rounds

2

Latest round

Series E

Latest activity

Mar 2017