Ubiquity Global Services provides a range of business process outsourcing solutions including live customer support, interactive voice response (IVR), multichannel real-time servicing, risk and fraud management, and digital and physical correspondence services. The company is led by Ray Iglesias (CEO) and Matt Nyren (president and founder) and operates service delivery locations in the United States, El Salvador and the Philippines. Ubiquity leverages proprietary technology as part of its service offering and plans further investment in that technology. It raised more than $4M in a Series B funding round to support expansion. The company intends to use the funds to expand its global presence and to scale operations. Ubiquity Global Services is a New York City-based provider of Business Process Outsourcing (BPO) solutions. The company launched with over $4m in Series A financing from ES Ventures and the Pritzker/Vlock family office. Founded by president Matt Nyren, Ubiquity will provide live customer support services, interactive voice response (IVR), multichannel real-time servicing and a variety of physical correspondence services to clients across industries. At launch it has service delivery locations in San Salvador, El Salvador and Manila, Philippines. The company aims to grow geographically.

Total raised

$8M

Funding rounds

2

Latest round

Series B

Latest activity

Nov 2013