Updox provides a secure messaging platform and suite of applications for healthcare communication, including secure messaging, patient portal, appointment scheduling and reminders, credit card payments, and health alerts. The platform connects physicians, patients, payers, pharmacies, labs, and other healthcare partners via an extensive Direct messaging network and integrations with more than 70 electronic health records. Updox serves more than 250,000 users, including over 40,000 physicians, and reaches some 60 million patients. The company is positioned to improve care coordination and provider workflows by enabling sharing of patient records, care plans, scheduling, payments, and reporting. Updox says the new funding will fuel growth into new markets and support rapid hiring initiatives. The company was named #571 on the Inc. 5000 list of America's fastest-growing private companies. Updox sells web-based document management and patient-communication software to physicians and medical practices, including a patient portal, e-mail, secure messaging, patient record import/export, and document editing. The company targets private physician offices with one to five doctors and prices its service at $35–$60 per month per doctor with no upfront fee. Updox operates with eight employees and aims to become a leading exchange platform for sharing medical information across different EHR systems. It plans to develop a mobile version optimized for iPhone, iPad and Android, expand integrations with more EHR systems, and promote its free secure messaging service as an upsell funnel to the full platform. Financially, the company recently obtained state support—a $500,000 loan and an earlier job-creation tax credit—intended to fund product development and growth initiatives.

Total raised

$13M

Funding rounds

2

Latest round

Series B

Latest activity

May 2017