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Upfront Healthcare Services

500 W Madison St Suite 810, Chicago, IL, 60661, United States

Overview

Upfront provides healthcare systems and provider groups with a patient engagement and access platform that guides patients through a personalized care experience. The platform leverages a data engine that analyzes clinical, sociodemographic, and patient-reported data to influence patient behaviors. Its capabilities are aimed at driving visit adherence, care gap closure, referral navigation, payment completion, and reduced readmissions. The company is led by CEO Ben Albert and is based in Chicago, IL. Upfront raised $10.5M in a Series C, and intends to use the funds to expand operations and broaden its business reach. No other financial or operating metrics were disclosed in the article. Upfront Healthcare offers an extensible Care Traffic Control platform that engages patients across multiple channels with personalized, curated and culturally relevant content. The platform uses a library of data connectors, integrated machine‑learning capabilities, and an enterprise orchestration engine to guide patients to complete necessary care at the most appropriate site or service. Upfront’s solutions aim to increase booking and completion of care, enrollment in care coordination, and successful navigation of care journeys and transitions. The company reported rapid commercial growth over the prior year, doubling revenue year over year and increasing adoption at existing clients more than 10x. Upfront plans to use the new funding to support implementation for evolving health system and patient needs, accelerate its product roadmap, and expand sales and marketing. The company was founded by Ben Albert and Carrie Kozlowski, who draw on healthcare technology and clinical/care management experience to scale the business. Upfront Healthcare Services provides Visit Value™ Technology and Services that use proprietary data science to optimize medical appointments in advance, aiming to enhance financial performance, open patient access, improve physician engagement and drive higher quality scores. The company engages both practices and patients to ensure timely access, completion of required labs and tests, and reduction of no-shows. Led by CEO and co-founder Ben Albert, Upfront focuses on pre-visit optimization to improve outcomes and revenue. The company raised $6M in a Series A financing and intends to use the funds to accelerate product development and expand operations. Upfront is based in Chicago, Illinois.

Total raised
$28M
Funding rounds
3
Latest round
Series C
Latest activity
Sep 2022

Industries

  • Analytics
  • Health Care
  • Hospital
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Recent funding

  1. Series C

    Sep 2022

    $11M

  2. Series B

    Nov 2020

    $12M

  3. Series A

    May 2017

    $6M

Team