Userbot develops AI-driven CRM solutions that leverage deep learning and machine learning to detect customer requests and emotions and interact automatically. Its system learns from human operator responses across Android/iOS apps, websites, social accounts, Facebook fanpages, Messenger and Telegram. The product is designed to guarantee quick and efficient customer service. Userbot is a spin-off of Mobixee Ltd, is part of the Comunicatica group and is incubated within Polihub. The company is led by Founder & CEO Antonio Giarrusso and Co-Founder & CMO Jacopo Paoletti. Financially, it carried a pre-money valuation of €3m and has raised €500k in seed funding to date. Userbot plans to raise an over €1m round within 2019 to focus on scaling and expanding abroad. Userbot is a Milan, UK-based developer of an AI-powered customer interaction platform and an AI-driven CRM that comprehends customer requests and emotions to interact automatically. The system also learns from human-operator answers and aims to guarantee quick customer service. The company is a spin-off of Mobixee Ltd and was incubated within Polihub; it is part of the Comunicatica group. Leadership includes Antonio Giarrusso (Founder & CEO) and Jacopo Paoletti (Co-Founder & CMO). Userbot plans to use recent funds to extend its contact network and sign new partnerships in Italy and abroad. The company is launching an equity crowdfunding campaign on Crowdfundme at a €3M pre-money valuation.

Total raised

$1M

Funding rounds

2

Latest round

Equity

Latest activity

Jul 2018