UserGems combines AI, data mapping and machine learning to identify likely B2B prospects by tracking when past customers change jobs and surfacing those contacts inside a company's CRM. The platform processes a broad range of publicly available signals — from Google searches to news articles — to detect workforce movement and recommend outreach targets. It serves roughly 90 mid-market customers, including Procore, Medallia, UserTesting, Sisense and BrightTALK. UserGems aims to increase pipeline and win rates by prioritizing outreach to people already familiar with a vendor through prior relationships. The company plans to use new funding to invest in product development and hire talent to scale the platform. UserGems is based in San Francisco and was co-founded by CEO Christian Kletzl, with the product originating from prior startup pivots. UserGems provides an AI-driven platform that detects buyer job changes and automates creation of new leads with updated email, title, company, and prior relationship data. The product integrates with Salesforce, Outreach.io, and other revenue tools to alert teams and remove manual multi-tool workflows. UserGems reports over 60 mid-market and enterprise customers, including Procore Technologies, UserTesting, BrightTALK, and iWave. Customers have reported measurable impact—one cited an 8X increase in deals generated within 90 days—and the company emphasizes capturing the buying window when newly hired executives spend heavily in their first 100 days. UserGems emerged from stealth and is focused on scaling its product and go-to-market capabilities. The company intends to use funding to accelerate hiring and product development while continuing to grow pipeline and revenue for customers.

Total raised

$22M

Funding rounds

2

Latest round

Series A

Latest activity

Oct 2021