VictorOps is a real-time incident management platform that focuses on incident lifecycle management and collaboration for IT and DevOps teams. The platform orchestrates team situational awareness, incident creation, escalation, notification, and remediation, and provides a virtual environment to prepare for, react to, recover from, and document incidents regardless of location or device. The company reports accelerated customer growth and wins against more traditional industry competitors. Over the last year VictorOps says its number of customers increased by 64 percent and monthly revenue grew 175 percent. The Series B funding will be used to support the company’s growth and continued traction with enterprise-level customers. VictorOps is privately held, backed by Shea Ventures, Foundry Group, and Costanoa Venture Capital, and is based in Boulder, Colo. VictorOps provides a real-time incident management platform that orchestrates situational awareness, incident creation, escalation, notification, and remediation for distributed IT and DevOps teams. The company combines people and data to streamline the on-call process from initial alert to retrospective and documentation. VictorOps reports exponential revenue growth and strong customer expansion: each quarter about 33% of new seats are added by existing customers, and customers using the product for over a year have grown nearly 60% since their initial purchase. The company has shipped features and integrations including Single Sign-On for mobile and web, Intelligent Routing and Alert Transformations (the VictorOps Transmogrifier), VictorOps Control Call, ServiceNow and StatusPage.io integrations, and a VictorOps API. Use of proceeds will support its growing enterprise customer base and expand those features and integrations. VictorOps is privately held and backed by Costanoa Venture Capital and The Foundry Group. VictorOps provides a real-time stream from enterprise monitoring systems to iOS and Android mobile apps and a web interface, delivering alerts via in-app notifications, SMS, and email. The platform applies a Twitter-like feed model so team members can stay aware of infrastructure status without being fully engaged, a concept the CEO calls “cycle stealing.” Todd Vernon is co-founder and CEO. VictorOps is intended to improve collaboration among DevOps and on-call staff by broadening visibility while leaving ultimate responsibility with the on-call person. The company is targeting a growing market driven by cloud adoption and the need to balance developer and IT operations workflows. Competitors and adjacent offerings include PagerDuty and monitoring apps from providers such as Rackspace and Amazon Web Services. VictorOps is a stealthy enterprise startup developing a web and mobile vertical collaboration platform to enable Ops, DevOps and TechOps teams to manage and remediate software system alerts and outages. The platform is being designed for small, medium and enterprise SAS businesses. The company positions its product to help engineered infrastructures deliver 24×7 service and to allow operations teams to "get back to bed," saying it is "helping save marriages one ops alert at a time." VictorOps is currently in stealth mode and is based in Boulder, Colo. The startup raised $1.58M in seed funding led by Foundry Group, with participation from Chris Marks (Tango Investments) and the company’s three co‑founders. CEO/co‑founder Todd Vernon is a serial entrepreneur with prior exits—Raindance Communications (sold to West Corporation in 2006 for over $170 million) and Lijit Networks (sold to Federated Media Publishing in October 2012)—which provides context for the team’s experience.

Total raised

$31M

Funding rounds

4

Latest round

Series B

Latest activity

Nov 2016