Visor.ai offers an intelligent conversation platform for chat, email, and voice that enables contact-center teams to build customizable ChatBots, VoiceBots, and MailBots without coding. The company provides a web platform that lets customers and partners develop and tailor conversational agents for customer service and internal communication. Visor.ai says it has delivered more than 100 intelligent conversation agents to over 50 companies, achieving an automatic incident resolution rate above 80%. The team has grown to more than 40 employees and the product is used notably in banking and insurance by clients such as Generali Group, Millennium BCP, and BNP Paribas. Future plans stated in the articles include international expansion, hiring additional R&D talent, and building the world’s largest Responsible AI consortium to ensure ethical, impartial, transparent, and responsible AI usage in contact centers. The company also plans further product developments and new functionalities to increase customer service operational efficiency.

Total raised

$5M

Funding rounds

2

Latest round

Grant

Latest activity

Mar 2023