Vital builds AI- and NLP-powered, consumer-grade software to help hospitals communicate with and engage patients during emergency department and inpatient stays. Its products include ERAdvisor for the ED and CareAdvisor for inpatient settings, accessible via patients' mobile phones with no download or password required. The cloud-based, HIPAA-compliant platform sits on top of existing EHRs (Epic, Cerner, Meditech), automates communications, delivers personalized patient content, and offers features such as lab results and experience management. Vital reports partnerships with over 100 hospitals and 31 health systems, added more than 40 new hospital clients over the past year including Allina Health, CommonSpirit Health and Emory Healthcare, and is on pace to impact over one million patient lives and support 100,000 clinical tasks in 2023. The company has raised over $40 million to date and says its platform generates millions in revenue for health systems while reducing clinician burden and improving staff satisfaction. Founded by Aaron Patzer and Dr. Justin Schrager and headquartered in Claymont, Delaware, Vital plans to expand its team and launch new features focused on clinical decision support, care coordination and patient experience. Vital is an Atlanta-based, HIPAA-compliant, cloud-based software company launched in 2019 that adds AI and user-experience layers to existing electronic health record systems for hospital emergency departments. Its ERAdvisor mobile web application gives patients and caregivers real-time updates on wait times, lab statuses, and next steps, while the platform predicts wait times and highlights workflow bottlenecks across the ED. The software is designed to improve patient experience, care coordination, and prioritization of patients during ED visits and into inpatient stays. Vital is used in more than 80 hospitals across 15 healthcare systems, including CommonSpirit Health and Emory Healthcare. The company raised $15M in a Series A and plans to use the funds to expand its team and broaden and deepen the impact of its technology across U.S. hospitals. Vital provides a software integration layer on top of existing electronic health records to simplify emergency department workflows and reduce paperwork for clinicians. It uses a two-sided application where admitting staff begin a record and patients receive a text survey to supply height, weight, recent surgeries, medications, allergies, a photo, and an insurance card image. That patient-provided data feeds a tracking board used by doctors and nurses; triage nurses then confirm details and take vital signs. An algorithm analyzes the collected information to predict a course of treatment and help prioritize care. The company says the product cuts wait times in half, reduces provider burnout, and can save hospitals millions; it sells to emergency rooms with a starting sticker price of $10,000 per month. Founder Aaron Patzer invested $1 million and two years of peer-reviewed academic study and R&D into the product; co-founder Justin Schrager is an emergency medicine physician at Emory University Hospital.

Total raised

$45M

Funding rounds

3

Latest round

Series B

Latest activity

Mar 2023