Vozy develops a layered voice AI platform—Lili (conversational assistant), Speech Analytics, and Voice Biometrics—to automate operational voice processes and personalize customer interactions. The company serves over 150 corporate clients across more than 16 countries and reports a 250% annual growth rate. Vozy aims to reach 100 million user interactions and to improve customer service efficiency by up to 40%. The new capital is intended to fund expansion into Spain and the U.S., scale R&D, advance global brand strategy, and strengthen channel partnerships. Founders are Colombian entrepreneurs Humberto Pertuz, Ricardo Martin, Helmuth Corzo, and Alejandro Lopez; the company is based in Miami, Florida. Vozy builds voice AI assistants and conversational intelligence that deliver human-like conversations, speech analytics, and voice-based authentication and fraud prevention across existing customer channels. The company serves clients including Nequi, BCP, Gestiona, Celsia, HDI Seguros, Sura, Mapfre, Banco Promerica, Kubo Financiero, Sempli and Telefónica. Vozy is developing technology to create human-like voices that incorporate local lexicon to address diverse accents and vocabularies across Latin America. The company plans to grow its presence in Colombia and Mexico and to acquire clients in fast-growing industries such as finance and health, which the article says grew 600% during the pandemic. Vozy aims to increase voice interactions by 230% to reach 100M interactions per year and to expand its team to over 100 employees. The company was founded in 2017 and is based in Bogotá, Colombia.

Total raised

$5M

Funding rounds

3

Latest round

Series A

Latest activity

Oct 2022