Waitwhile provides a queue-management platform that lets businesses convert physical wait lines into virtual lines, notify customers via SMS/email or displays, and integrate queuing into existing apps via an API. The platform learns about wait times, resource constraints, and guest preferences to help businesses reduce waits and improve operations. Waitwhile is available on iOS and Android and offers visit analytics and customer insights to help operators optimize service. The company reports working with thousands of companies, including Applebee’s, IKEA, Louis Vuitton, and Patagonia, serving over 80 million guests and saving customers the equivalent of over 400,000 days of waiting. New product features announced alongside the raise include Google Maps integration for viewing and joining waitlists, combining pre-scheduled appointments with walk-ins into a single guest list, and a new API plus single sign-on. Waitwhile plans to use the capital to grow its technical team, expand into new markets, and broaden its enterprise offering.

Total raised

$12M

Funding rounds

1

Latest round

Series A

Latest activity

Feb 2021