Webio offers a no-code conversational customer engagement platform that enables personalised conversations at scale across SMS, WhatsApp, webchat and other channels. Its platform is designed to get customers and partners up and running with conversational AI in hours. Customers named in the article include Very Group, Studio Retail, Hoist Finance, DCBL, NCO Europe and Anglian Water. The company emphasises applications in credit and collections, with the CEO saying the round endorses its strategy to bring conversational AI solutions to that industry. Webio announced new funding to support growth and further deployment of its platform. No operating metrics or revenue figures were disclosed in the article. Webio is a Dublin-based provider of a no-code conversational AI platform serving credit, collections and payments businesses. Its platform enables deployment over SMS, WhatsApp, webchat and other channels in hours, allowing customers to ask questions, change payment dates, or organise repayment schedules through conversational AI and automation. The company is used by Irish brands including The Very Group, Studio Retail, Hoist Finance, DCBL, NCO Europe and Anglian Water. Led by CEO Cormac O’Neill, Webio plans to deepen its conversational AI capabilities and expand its digital offerings. Following the fundraise, the company intends to triple its R&D team and expand sales, marketing and customer-success teams to address market demand in the UK and European markets. The article reports a $4M Series A led by Finch Capital.

Total raised

$7M

Funding rounds

3

Latest round

Debt Financing

Latest activity

Jul 2023