Well operates an AI-powered health engagement system that delivers precise, personalized daily interventions and incentives to employees. The platform pairs real-time AI algorithms with concierge Well Guides (nurses, pharmacists, social workers, nutritionists, and billing experts) and an Intervention Design Lab for rapid testing and deployment. Well plans to expand its AI capabilities, enhance concierge support, and strengthen analytics to predict emerging risk patterns. The company reports strong engagement metrics—about 300 interactions per member annually, 25% of users engaging daily, and a 90 Net Promoter Score—and has demonstrated 5%+ improvements in key HEDIS measures across diverse Fortune 500 populations. Financially, Well has raised an additional $30 million, bringing total funding to over $150 million. The company is headquartered in Chapel Hill, N.C., with offices in Newton, Mass., Minneapolis, and New York City. Well Dot operates a consumer-focused health improvement platform that combines artificial intelligence, advanced behavioral economic techniques and on-demand human guidance to deliver personalized support. The company applies proprietary algorithms to a library of clinical interventions and guided experiences to support preventative care, condition management and mental health. Well partners with corporate clients and serves thousands of members, and also works with community health organizations and direct-to-consumer offerings in collaboration with consumer brands. The company plans to continue scaling operations and expand its platform to deliver enhanced functionality and improved health to more members. Well will launch with additional jumbo employer customers in 2022 while broadening access channels through employer, community and consumer-brand partnerships. Leadership includes CEO Gary Loveman and president and COO David Werry. Well is a consumer-focused health technology company that uses artificial intelligence and behavioral economics to deliver personalized health guidance. Since its founding in 2019, it has combined a consumer-grade digital platform with multidisciplinary teams of live health guides, chat and phone support, self-guided in-app actions, and rewards to engage members. The platform addresses the full spectrum of healthcare needs, including behavioral health, wellness, pharmacy, navigation, and chronic disease management, and serves all members rather than only high-cost patients. Well reports high member engagement and increased preventive actions, which the company says have led to improved health outcomes and lower costs since onboarding initial users at the end of 2019. The company plans to use the new funding to continue investing in people and technology and to expand its user base, content, and the breadth of its offerings. Financially, Well completed a $40 million Series A structured as a combination of equity and debt and previously raised $25 million in seed funding in 2019.

Total raised

$140M

Funding rounds

4

Latest round

Equity

Latest activity

Apr 2025