Writer offers a full-stack generative AI platform including its Palmyra family of LLMs, graph-based RAG, customizable AI guardrails, and both no-code and codeful development tools. The company recently released Palmyra X 004, highlighting state-of-the-art accuracy and reliability in tool calling for complex actions. Writer is focusing on building agentic AI that can plan and execute complex enterprise workflows across systems and teams. It serves hundreds of large customers—examples include Accenture, Vanguard, Salesforce, Uber, Intuit, L’Oreal, Mars, Ally Bank, Franklin Templeton, Kenvue, Lennar, Prudential, and Qualcomm. Customers have saved millions of hours and see a 9x return on investment on average. Writer plans to use new capital to accelerate development of autonomous enterprise AI solutions and expand quick-start applications and agents for healthcare, retail, and financial services. Writer develops a full‑stack generative AI platform aimed at enterprise customers, offering text generation tuned for business use and workflow integration. The product emphasizes retrieval‑augmented generation, data gathering/cleaning, and enforceable regulatory, legal and brand controls. Writer says its models are smaller, cost‑effective, transparent, trained on non‑copyrighted business writing, and never trained on customer data. Customers can connect models to internal business data sources for better research, fact‑checking and question answering. The company reports “hundreds” of customers including Intuit, UnitedHealthcare, UiPath, Spotify, L’Oréal, Uber and Accenture, and says it is based in San Francisco with a team of about 100 employees. Writer also claims to have grown revenues 10x over the last two years. The new funding is intended to fund development of industry‑specific text‑generating models. Writer builds an intelligent integrated style‑guide web app that plugs into Chrome, Word and other platforms to enforce tone, grammar, inclusive language and company-specific rules while avoiding use of client content for model training. The product offers configurable rules for hyphenation, spacing, date formatting, serial commas, text snippets, multi-team support and Figma integration, and the company is expanding from correction into automation. Writer has signed roughly 150 customers including Twitter, Intuit, Pinterest, Accenture, Deloitte and UnitedHealthcare, and reports rising DAUs, MAUs and a tripled ARR over the last year. Headcount has grown from 14 to 25 in the past year as the company scales operations. The company is developing a more sophisticated language-aware AI system, described as akin to GPT-3 but independently developed, to provide context-aware suggestions and automated approved copy insertion. The $21M Series A is intended to help the company continue hiring and expand its service offerings. Writer provides an in-browser and in-app writing assistant that enforces custom style guides, flags insensitive or outdated language, and suggests context-appropriate replacements to maintain brand voice. Its NLP engine evaluates tone, sentence complexity, formality, gendered language, and other stylistic metrics, and can be configured per app or document type. The product runs locally in the browser as a plug-in (integrating with Word and Chrome) so text processing stays on the client and only minimal correction-usage data is sent back. Writer is English-only for now; expanding to other languages would require building new language-specific models. The company offers a basic plan at $11 per person per month and negotiates enterprise deals for multi-guide and advanced features. Writer has been developing its NLP engine for about 18 months (building on a prior GitHub-monitoring effort) and already counts some top-tier, household-name customers.

Total raised

$326M

Funding rounds

4

Latest round

Series C

Latest activity

Nov 2024