xMatters offers an incident-management platform that ingests signals from tools like New Relic, Dynatrace, Atlassian, Splunk and ServiceNow to identify root causes and coordinate response. The platform routes alerts into the operational tools teams already use (for example Jira and Slack) rather than forcing users into a separate interface. It includes machine learning to surface warnings before problems occur and to produce post-mortems after incidents. The company processes over a million responses a day and serves about 500 customers, including Box, MGM and Manpower. With the new financing the company plans geographic expansion and to open three R&D centers in Canada (Vancouver, Victoria and Montreal) to grow its machine-learning and data-science capabilities. According to Crunchbase data cited in the article, xMatters has raised nearly $95 million in combined debt and equity to date. xMatters provides an intelligent communications platform that automates, operationalizes and contextualizes communications within key DevOps processes. The platform supports major incident and change management by alerting the right people on the right channels for time-sensitive events such as network outages, supply-chain disruptions, natural disasters and medical emergencies. Founded in 2000 and led by CEO Troy McAlpin, the company serves both large and small digital-focused enterprises. xMatters closed a $42M long-term financing and intends to use the proceeds to expand operations, accelerate growth, and invest in developing new tools and applications. The product focuses on integrating business system insights with business processes to reduce interruption impact and improve response times.

Total raised

$82M

Funding rounds

2

Latest round

Series D

Latest activity

Feb 2018