Yalo is a conversational commerce platform based in Mexico and described as Latin America-focused that uses AI to enable personalized interactions on messaging channels like WhatsApp. Its platform helps clients improve customer relations and boost revenue through intelligent, AI-driven marketing interactions across multiple channels. Yalo leverages AI to create highly personalized marketing interactions and counts clients including Coca-Cola, Nestlé, Mondelez, Coppel, Banco Azteca, and GPA. In December 2023 the company secured a $20.0M Series C extension led by Glisco Partners. The funding follows an alliance with Glisco Partners and will be used to continue building products that leverage AI. The articles do not disclose other operating metrics such as revenue or user counts. Yalo builds a suite of conversational-commerce tools that let brands plan and run marketing and sales campaigns, offer help-desk services, take payments, and create micro apps inside messaging platforms. The platform is platform-agnostic but relies heavily on WhatsApp, with SMS as its second-largest channel. Yalo counts enterprise customers including Unilever, Nestle, Coca-Cola and Walmart and says those relationships represent a potential audience of 350 million people (it does not disclose active user counts). The company recently rebranded from Yalochat and is active in Mexico, India, Brazil and the U.S., while emphasizing expansion in emerging markets like Latin America and Southeast Asia. Management plans to accelerate product development to deliver conversational marketing, payments, and a no-code builder for conversational apps. Financially, Yalo has been raising rapidly during COVID-driven e-commerce growth and has raised $75 million to date.

Total raised

$70M

Funding rounds

2

Latest round

Series C

Latest activity

Dec 2023