Zapnito is a London-based SaaS platform that helps organisations deploy online communities combining knowledge-sharing with community interaction. Founded in 2014 by Charles Thiede and Jon Beer, the product captures collective intelligence through customer insights, engagement metrics, and user-generated content from customers, partners, and prospects. Its client roster includes Springer Nature, Wiley, the Organisation for Economic Co-operation and Development, and Sova Assessment. The company plans to use recent funding to accelerate growth by enhancing virtual events capabilities, analytics tools, and a suite of integrations. Zapnito reported strong interest during the pandemic as businesses retooled how they stay connected with their customer base. Zapnito provides a platform that enables organizations to share, promote and monetize collective expertise. Led by CEO and co-founder Charles Thiede, the company serves media, professional services firms and other knowledge providers, including Springer Nature, The Institution of Engineering and Technology, Informa Business Intelligence and Future Science Group. Its core product helps clients create expert networks to reclaim their brand and audience, educate and inspire, and foster valuable relationships within their markets. The company raised over £440k in angel funding and intends to use the funds to accelerate further development of its core product. Zapnito is also supporting development of a new real-time knowledge sharing capability with the proceeds.

Total raised

$5M

Funding rounds

2

Latest round

Series A

Latest activity

Jun 2021