ZapScale provides a customer success platform designed for B2B SaaS companies, with a focus on small and medium-sized enterprises. The platform leverages AI and data from multiple customer touchpoints to deliver actionable insights, predictive analytics, and ready-made playbooks. Its product includes over 40 pre-built KPIs, 50 out-of-the-box playbooks, and integrations across multiple sources to help customer success teams monitor and manage customers. The company plans to use the new funding to accelerate development of its Customer Success Platform, enhance AI-driven capabilities, and expand its presence in the US market. Led by founder and CEO Manasij Ganguli, ZapScale aims to reduce churn and identify upsell opportunities for its customers. The business recently completed a seed financing to support these growth initiatives.

Total raised

$3M

Funding rounds

1

Latest round

Seed

Latest activity

Jun 2023