Zencity offers a community engagement platform that helps city, county and agency teams gather, analyze and act on public input. Its tools combine community input collection, sophisticated analytics, and expert support to inform government decision‑making. The company says 8 in 10 of America’s largest cities are customers, more than 300 government agencies use the platform daily, it serves jurisdictions in over 40 US states, and covers a global footprint of over 200 million people. Zencity was founded in 2016 and is headquartered in New York City and Tel Aviv. It has launched the Zencity AI Assistant (closed beta now; general availability planned for this summer) to automate project creation, survey design, translation, instant data analysis, and report/chart generation. The company plans to invest new capital in advancing its AI capabilities, hiring engineering and data‑science staff, and enhancing customer service across four continents. Zencity has been recognized by CB Insights among the “100 most promising private AI companies” (2022) and emphasizes responsible use of AI in the public sector. Zencity provides a unified community insights and analytics platform that aggregates anonymized resident feedback and continuous polling to help state and local government leaders make data-driven decisions. The product analyzes organic discourse and integrates proactive polls and surveys, including capabilities added after its acquisition of polling company Elucd. Since launch in 2015, Zencity says it is used by hundreds of state and local government agencies across four continents and by more than 200 government agencies in the United States. The company reports significant recent growth: it more than tripled the number of residents impacted, doubled the number of agencies using the platform, grew revenue threefold, and expanded to over 100 employees across four countries. The platform is positioned for further expansion, with plans to deepen engagements with state agencies and to grow in markets including the United Kingdom and Australia. The company emphasizes improving equitable and inclusive governance by surfacing voices that may not typically engage with government. Zencity offers an AI-driven platform that collects millions of resident-generated data points from numerous digital sources and converts unstructured discourse into real-time, actionable insights for local government leaders. The product is designed to surface community needs and priorities so officials can hear a wide range of resident voices. The company supports more than 150 cities and counties across four countries and 28 US states, including Los Angeles, Houston, Chicago, Fort Lauderdale, Dayton and State College, PA. Founded in 2015 and led by CEO Eyal Feder-Levy, Zencity is based in Tel Aviv. The recent funding will be used to expand the product’s ability to serve state and local government agencies, build new strategic partnerships and grow market presence. No revenue figures or other financial metrics were disclosed in the article. ZenCity aggregates feedback from social networks, news sites, and municipal hotlines and applies AI to organize that input by topic, category, and location for city planners and managers. The platform surfaces trends and sentiment to help cities prioritize issues such as traffic measures, sidewalk maintenance, car-sharing initiatives, and education standards. Founded in Tel Aviv in 2015, ZenCity expanded into the U.S. and serves cities including San Antonio, West Sacramento, and Fort Lauderdale. With the new funding the company plans to expand its data‑analytics capabilities, push its service boundaries, and grow further across the U.S. and into other markets. A near-term product focus is adding speech-to-text so verbal resident feedback can be transcribed and analyzed rather than relying on manually entered contact-center notes. ZenCity positions itself as a data-driven alternative to traditional town-hall meetings and surveys.

Total raised

$90M

Funding rounds

4

Latest round

Series C

Latest activity

Jun 2024