Zingly emerged from stealth with a low-code, AI-powered collaborative space that integrates into brands' apps and websites to surface customer journey data and streamline support interactions. Its platform funnels CRM and contact-center data into a shared Zingly Room where a generative AI assistant called Buddy triages issues and accepts uploads, while proprietary Relationship AI determines when to escalate to human agents. Human agents access the same enriched context, can use AI-generated replies, bring in technical experts, and execute follow-up processes like payments and scheduling. An early Fortune 500 customer reported engaging 5x more customers and cutting conversion time from 60 to 18 days, producing tens of millions of dollars in revenue uplift. Zingly has raised $10 million in seed funding and is focusing on high-value industries such as financial services, healthcare, and product companies. The company plans to expand its data science and engineering, sales, and marketing teams and aims to double total headcount by the end of the year.

Total raised

$10M

Funding rounds

1

Latest round

Seed

Latest activity

Jun 2024