Zinier builds an AI-driven platform to automate field service management tasks such as work origination, scheduling and dispatching, matching technicians to tasks, and verification of completed work. The company says it optimizes processes that can account for roughly 20% of a client’s expenses, aiming to drive efficiency and cost savings for electricity and telecom operators. Zinier began focused on telecom but over the past two years has expanded into energy and utilities and plans to double down on non-telecom industries using the new funding. The startup works with large customers including Black & Veatch and Car‑Sa and maintains strategic partnerships with system integrators such as Capgemini and Tata Consultancy Services. Its client base is roughly 40% in the U.S., 40% in Latin America and the remainder in Asia Pacific. The company is a five-year-old San Francisco-based startup that has been positioning its platform against legacy, manual field-service systems and partial digitization approaches by competitors. Zinier offers an AI-driven field service automation platform called Field Service Elements that combines artificial intelligence and proactive insights to automate critical back-office functions and provide an all-in-one mobile experience for field technicians. The platform supports predictive and proactive maintenance by using device health and historical data to trigger and assign preventative service requests. Zinier plans to use new funding to continue developing its technology, build industry-specific out-of-the-box solutions, expand into new regions and verticals, and grow its global team. The company currently operates in North America, LATAM and APAC and maintains offices in Silicon Valley, Mexico City, Singapore, and Bengaluru. Zinier has added several of the largest global telecommunications providers to its customer roster, reflecting strong customer traction. Financially, the company recently closed an oversubscribed $22 million Series B to accelerate global growth and platform expansion.

Total raised

$112M

Funding rounds

2

Latest round

Series C

Latest activity

Jan 2020