• Arena

  Participated · Seed · Jun 2020

  Arena builds a Slack-like chat and no-code messaging column for ecommerce sites and B2C enterprises. Its SaaS conversational data platform combines engagement data with AI-driven sentiment analysis to convert interactions into first-party customer data and predict customer behavior. The product focuses on community building and increasing transactions such as live shopping, subscriptions, and donations, and installs with one line of code with Shopify and other integrations. Arena reports 25,000 accounts and counts clients including Vans, Vimeo, Adobe, Asana, Avon, Facebook, Microsoft, Fox Sports and Sony Music. The company operates on a per-seat pricing model based on interaction volume, ranging from $99/month for SMBs to $25,000/month for enterprise deployments. Founder and CEO Paolo Martins previously worked at Hulu and as a data engineer at NASA. Arena plans to use new funding to scale sales and marketing and expand adoption among consumer enterprises to boost engagement and conversion. Arena provides a cloud-based customer experience and data platform that enables online companies to build personalized experiences from website visitor data in real time. The platform targets consumer enterprises such as media, telecoms and e-commerce companies and is designed to drive increased engagement, conversions and revenue. Arena reports a global presence in 120 countries and more than 2,000 customers, including Fox Sports, Microsoft and Rogers Telecom. Co-founded in 2016 by Paulo Martins and Rodrigo Reis, the company is headquartered in San Francisco, CA. Arena intends to use new capital to expand its sales and marketing team and grow its footprint in additional global markets. Financially, the company has raised US$3.3M in total seed funding to date, including the latest Seed 2 round.

No current team members are available.