Led · Debt Financing · Jan 2022

Fusion Connect is an Atlanta, GA-based cloud communications provider delivering a full suite of US-based managed services. Its offerings include managed broadband access, UCaaS, CCaaS, SD-WAN, managed security, and Microsoft Teams solutions. The company focuses on mid-market and enterprise organizations, particularly those with multi-location operations. On May 8, 2025, Fusion secured an $85M term loan from Hark Capital. Proceeds will be used for operating capital, to pay down existing debt, and to drive new strategic investments. Fusion said the funding will enable further investment in talent, technology, infrastructure, customer service and products to accelerate growth. Fusion Connect is an Atlanta, GA-based managed communications service provider (MCSP) and Microsoft Cloud Solution Provider (CSP) that enables mid-market and enterprise businesses to connect people and applications globally. Led by CEO Brian Crotty, the company offers managed communications and cloud services backed by a comprehensive service guarantee that includes on-time installation and 100% availability. The company recently secured new debt financing provided by PNC Business Credit. The financing is intended to provide operational flexibility, enhance investment opportunities, and reduce the company’s interest burden. The article did not disclose deal size, revenue, or other operating metrics. Fusion Connect is an Atlanta-based managed security service provider that delivers cloud communications and secure network solutions. It manages, orchestrates, and secures the critical technology infrastructure for enterprises using AI-based management systems and technicians that dynamically ensure application performance. The company said it will use new capital to accelerate investments in product development, sales and marketing, human capital, and a next-generation client management portal. As part of a broader recapitalization, Fusion Connect raised equity and refinanced its balance sheet to fully fund long-term growth while significantly reducing leverage. The transaction reduced debt by over 80% and included a $60M credit facility refinancing alongside a $55M equity issuance. Brian Crotty leads the company as CEO.