Participated · Series E · Apr 2019

Outreach, based in Seattle, provides a sales engagement and intelligence platform designed to help companies increase productivity and drive customer engagement. The platform leverages a large B2B buyer-and-seller engagement dataset, capturing billions of sales interactions to help sales leaders engage customers, forecast, and close deals. Outreach recently launched three products integrated into the platform: a real-time conversation intelligence tool (Outreach Kaia), an AI reporting suite analyzing buyer emotive signals and sentiment (Outreach Insights), and an opportunity management offering (Outreach Success Plans). The company has more than 800 employees worldwide with offices in Seattle, San Francisco, London, and Prague. Led by CEO Manny Medina, Outreach intends to use new funding to further strengthen its position as a sales technology platform and to accelerate market expansion and growth. The round increased the company’s total capital raised to $489M to date. Outreach provides a sales engagement platform designed to increase seller productivity and drive engagement with customers. The company serves more than 4,000 customers, including Adobe, Tableau, DoorDash, Splunk, DocuSign and SAP. Outreach has approximately 600 employees and hosts a large virtual sales conference with more than 14,000 registrants. Led by CEO and co-founder Manny Medina, the company is expanding to new locations in the U.S. and U.K. Outreach plans to use the new funds to accelerate product development and its expansion efforts. Following the round, Outreach’s valuation was reported at $1.33 billion and total funding reached $289 million. Outreach is a sales engagement platform that uses machine learning and natural language processing to provide actionable insights and automate customer touch points for sales teams. The platform automates and prioritizes customer touch points throughout the sales process, streamlining communication and increasing productivity for sales representatives. More than 3,300 customer accounts and 50,000 sales professionals worldwide use Outreach to improve the sales process, drive collaboration between sales and marketing, and increase revenue per rep. The company recently announced an integration with Microsoft's Dynamics 365 for Sales to enable joint customers to leverage Outreach while syncing with Dynamics 365. Outreach intends to use new funding to continue innovating directly for end users using the latest in ML and NLP, double its machine learning team, expand its international presence, and further grow its partner ecosystem. The company is headquartered in Seattle and is led by CEO Manny Medina. Outreach raised $114M in a Series E at a $1.1B valuation, bringing total funding to date to $239M. Outreach provides a Customer Engagement Platform that manages and automates interactions across the customer lifecycle. Led by CEO Manny Medina, the company is headquartered in Seattle, WA. Outreach recently announced Amplify, a machine-learning program to test, measure and optimize sales-team performance while automating non-sales tasks. The company intends to use its latest funding to accelerate product development with a specific focus on machine learning and extending the platform beyond sales to every customer-facing role. The Series D brings total funding to $125M. No operating metrics (revenue/users) were disclosed in the article. Outreach offers an automation layer on top of existing customer relationship management stacks, aggregating data from email and CRM tools and automatically repopulating information into those systems. The product includes organizational tools to manage pitching processes and workflows for frontline sales representatives. Outreach says its tools can triple the volume of meetings and increase the sales pipeline for sales reps. CEO Manny Medina describes the company as a layer of automation that helps salespeople be more productive rather than adding another reporting layer. TechCrunch commentary positions Outreach as part of a broader sales-automation movement that could drive acquisitions and the creation of next-generation engagement platforms. Financially, the company recently completed a new financing and has raised $60 million in venture funding to date.