Participated · Seed · Jun 2023

Outbound AI is a conversation AI platform built for healthcare that emerged from stealth last year. Its Conversation AI Cloud and AI-powered virtual agents automate administrative tasks and began in revenue cycle, with plans to support healthcare knowledge workers across functional areas, settings, and specialties. The company emphasizes human-agent teaming to elevate the human work experience, augmenting rather than replacing staff. Outbound’s virtual agents operate at up to four to five times the pace of human partners, run 24/7, scale on demand, and are reported to consistently generate a 3–5x return on investment. The company intentionally formed the base of its commercial team in Kansas City and cites support from KCRise Fund. Stead Burwell is founder and CEO and Jonathan Wiggs is co-founder and CTO.