Participated · Seed · Dec 2023

SupportPay provides a web and mobile platform for divorced, single, step, co-parents, and caregivers to manage and exchange shared expenses, child support, custody, schedules, and communications. Users can view, pay, and document every bill and shared expense and receive a certified record for compliance, court, and tax purposes. The app serves more than 75,000 consumers worldwide and is offered as an employee benefit for global brands like Hearst. The company plans to use the funds to expand operations, deliver additional payment options for families, expedite enterprise adoption, and expand its offering to support any family member involved in sharing, managing, and tracking expenses and schedules. Led by founder and CEO Sheri Atwood, SupportPay supports both web and mobile access. The company is based in Charlotte, NC and aims to grow adoption among employers and families. SupportPay operates an online platform that tracks and manages child and spousal support, automating payment tracking, billing, receipt management, payments and producing a certified record. The service enables parents to share expenses and provides organized documentation that benefits family lawyers and has reduced court time. Founder Sheri Atwood rebuilt the product after purchasing the company's assets following liquidation and refocused the business on revenue and increasing paid users. During the COVID-19 pandemic daily registrations tripled and demand for child support modifications increased six-fold, with divorce filings expected to jump 50% early next year. To meet that demand the company is seeking outside financing to build family-law infrastructure and expand marketing to courts, family lawyers, and mediators; it also hired Erika Englund as chief strategy officer. SupportPay provides a platform to automate child support payments and enable parents to share and track additional expenses such as medical, child care, education, and extracurricular activities. The service manages base payments, tracks shared expenses, lets parents pay one another through the app, keep detailed records, set payment reminders, dispute or approve charges, and print court-certified documents. The platform is available online and via mobile apps for iOS and Android as well as tablets. Led by Founder & CEO Sheri Atwood and CTO/COO Jyoti Das, the company currently has nearly 40,000 users. SupportPay has raised over $7m since 2014 and recently closed a new financing to support growth. The company will use the funds to expand its team and ramp up marketing to reach parents, family law professionals, and government agencies across the country. SupportPay provides a platform to automate child support payments and let parents submit, share and pay child-related expenses. The platform allows a parent to manage monthly child support payments, submit additional expenses with attached receipts, and lets the other parent review items and make or schedule payments directly. It stores complete child-support information and provides a certified record suitable for court or tax purposes. SupportPay is available as a web, Android and iOS application. The company, led by Founder & CEO Sheri Atwood and based in Santa Clara, CA, closed an additional $1.5M funding round and has raised $2.6M to date. It plans to use the funds to support growth, expand channels and enhance the platform’s features. SupportPay provides a private, secure platform to standardize billing and automate payments for shared child-related expenses—medical, child care, education and other costs not covered by court orders. The product includes expense tracking, reminders and transparent access to transactions, and is available online and as Android and iOS apps. SupportPay offers both a free tier and a subscription option and was built on the Salesforce1 Platform. The service was beta-tested by Ittavi in January and officially launched roughly three-and-a-half months before the article; it reports about 2,100 users across Australia, Canada, the U.K., and the U.S. The company cites a large market opportunity (Atwood notes 39 million divorced couples in North America exchanging over $200 billion and a nearly $1 trillion global market) and says there are no competing services addressing this space.

Led · Equity · Sep 2020

Founder Chris Bright announced on LinkedIn that True Adherence was one of eight winners of the 2020 Render Capital Challenge. As a result of the win the company will receive $100,000 in investment and become a Louisville, KY–based company. The award also includes additional benefits to support growth over the following year. Bright publicly thanked Render Capital and Access Ventures for organizing the challenge. The LinkedIn post noted fellow winners including Moxie Girl, BrainSTEM University, Unitonomy, STUCCO, Briocare, SplitGym, and Roborus. The post included hashtags referencing Utah and Silicon Slopes, and conveyed founder enthusiasm about relocating and growing the business.