Actionable provides an AI-driven platform that predicts customer satisfaction daily by analysing data across the entire customer journey. The product identifies key drivers of satisfaction and surfaces real-time metrics via dashboards and widgets. The company aims to transform satisfaction measurement into a continuous, precise and operational process for enterprises. Actionable plans to make its satisfaction-prediction AI available to large companies to help retain customers and reduce attrition. The team already includes two doctors in machine learning and mathematics and will use funding to recruit additional experts and serve beta testers. Seven companies from different sectors — Miracle, Ouigo, Audience, United Heroes, Ticketac, Rips and Vibe.co — are already trialing the platform.

Total raised

$2M

Funding rounds

2

Latest round

Seed

Latest activity

Sep 2024