Actionable builds an AI platform that predicts customer satisfaction for all customers on a daily basis by analyzing data across the entire customer journey. Its product identifies the main drivers of satisfaction and tracks key metrics in real time through dashboards and widgets. The company positions its approach as transforming satisfaction measurement into a continuous, precise and operational process. Founded in April 2024 by Nans Thomas and Nicolas Rieul, Actionable already attracted seven companies as early customers or beta testers (Miracle, Ouigo, Audience, United Heroes, Ticketac, Rips, and Vibe.co). The team includes two doctors in machine learning and mathematics. Actionable raised €2 million in a pre-seed round (capital increase and debt) to develop its prediction AI, hire experts, and support its beta testers.

Total raised

$2M

Funding rounds

2

Latest round

Seed

Latest activity

Sep 2024