Air Doctor operates a directory and algorithmic, location-based service that connects travelers with vetted doctors for in-person and remote consultations while handling insurance matching and payments. The product combines provider profiles (including languages and coverage), booking/matching algorithms, and back-end accounting to submit claims and pay doctors, taking service fees and commissions. The company says its platform delivers significant cost and processing savings—about 50% on outpatient claims, 60% for medical assistance providers, and 75% in handling and processing time. Air Doctor has more than 80,000 customers, a directory of 20,000 doctors across 84 countries, and contracts with around 18 major health insurance providers; it has shifted from B2C toward a B2B2C model with insurers referring users. Revenues are growing at roughly 2.5x annually, and the team uses insurer partnerships and travel data to prioritize network expansion and common ailments to cover. The founders, Jenny Cohen Derfler and Yam Derfler, built the network initially through on-the-ground sourcing and embassy recommendations and expanded rapidly during and after the pandemic. Air Doctor connects travelers who fall ill abroad with local private doctors through an intuitive mobile and desktop app. Its outpatient medical network covers 74 countries and includes over 20,000 medical professionals across 2,000 cities, offering in‑person and telemedicine consultations. The company says it has tens of thousands of registered users and employs over 60 people based in Israel and Europe. Air Doctor raised $20M in a recent funding round and had previously raised $10.9M since its 2018 launch. The new capital will be used to hire developers, expand product and marketing teams, grow the vetted medical professional network—particularly in the US and Europe—and open additional international offices. The company positions its service as addressing increased demand for travel medical assistance and travel insurance digitization following the COVID‑19 pandemic. Air Doctor operates a digital marketplace that lets travelers search for and book local private physicians by location, language, specialty, and cost. The platform is used typically via travel insurance or customer perks and provides access to doctors across 42 countries on five continents. Air Doctor positions itself to reduce insurer claim costs by steering patients to outpatient care and streamlining payments, while increasing physicians’ income and digital presence. The company emphasizes providing care in patients’ native languages to improve outcomes and traveler control. Founded in 2016, Air Doctor has attracted institutional backing and plans to expand its medical network and R&D capabilities internationally across the insurance, telecom, and credit card industries.

Total raised

$48M

Funding rounds

3

Latest round

Series B

Latest activity

Oct 2024